Geni POS Privacy Policy

We, WeGeni IT Services and Consulting (OPC) Private Limited, respect the privacy of everyone who visits this website, uses the desktop application and/or uses our mobile applications. We are highly committed to the privacy of your data and information and in providing services to all the subscribers/users of the Geni POS.

BY SUBMITTING YOUR PERSONAL INFORMATION TO US AND INDICATING YOUR AGREEMENT WITH THIS PRIVACY POLICY, YOU WILL BE TREATED AS HAVING GIVEN THEIR PERMISSION TO OUR COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION.

If you do not wish to provide any Personal Information, you are not entitled to use any of the Geni POS or avail any of the services.

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01. Personal Information We Collect

We limit the collection of personal data to only that which is absolutely necessary to carry out our legal or business obligations. Any information that is collected from you during the process of registration and subscription of the Services available at the Geni POS shall be referred to as Personal Information.

Personal Information includes, but not limited to:

  • Name / Company Name
  • Email Address
  • Phone Number
  • Address
  • Billing Information
  • Customer Survey Information, Reviews, and Comments
  • Sensitive Personal Data (passwords, financial data, gender identification, etc.)
  • Usage Information relating to your use of Geni POS
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02. Technical Information Collection

When you visit our app, we may collect certain non-personal information and additional information including:

  • Type of device you use for accessing the Services
  • IP address of your device
  • Pattern of your use of Geni POS
  • Browser type and language
  • Date and time of requests
  • Location information (when using mobile app)
  • Mobile analytics data (usage frequency, events, performance data)

Cookies: We use temporary and permanent cookies for authentication and to improve the quality of our Service by storing your preferences and tracking your usage trends.

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03. Usage of Personal Information

We use the Personal Information and all other information provided by you to:

  • Process your request for Services
  • Provide and improve the Services
  • Enhance performance and functionality
  • Perform analytics for internal and external use
  • Provide customer support
  • Fulfill legal and audit obligations
  • Share with third parties (where relevant and beneficial to you)
  • Comply with legal or regulatory demands
  • Market or showcase our success metrics to potential stakeholders

Note: If you sign up to receive email newsletters or promotional materials, you can unsubscribe at any time. You can disable push notifications at your device level.

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04. Security of Your Personal Information

We take appropriate security measures to prevent unauthorized access or disclosure of your data. We use firewalls, encrypted transmission, and secure server environments. However, no method of data transmission or storage is 100% secure.

Important: We assume no liability for data breaches due to external hacking, transmission errors, or misuse of login credentials. You are responsible for maintaining confidentiality of your username and password.

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05. Retention of Personal Information

Your personal data will not be kept for longer than necessary. Personally identifiable data will be deleted 10 years after service termination unless legally required otherwise.

Anonymized data may be used for statistical or research purposes indefinitely.

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06. Transfer of Data

Your data may be transferred to and stored in countries outside your own, including Singapore. We will ensure that any such transfer complies with applicable Indian laws.

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07. Transfer of Information to Third Parties

Geni POS integrates with APIs and services from third-party vendors. These vendors may process your Personal Information. When using such services, you are also subject to their privacy policies.

Types of third parties we may share data with include:

  • Payment processors
  • Communication services
  • Hosting providers

We are not responsible for the privacy practices of third-party vendors.

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08. Payment Information and Razorpay Integration

We use Razorpay to process all online payments. When you initiate a transaction through Geni POS, your payment details such as name, contact info, and billing address may be securely transmitted to Razorpay.

Security: We do not store full credit/debit card information or CVV details on our servers. Razorpay adheres to PCI-DSS (Payment Card Industry Data Security Standard) requirements and implements robust security practices.

By proceeding with a payment, you also agree to be bound by Razorpay's Privacy Policy and Terms of Use.

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09. Third-Party Links

The Services may also contain links to third-party websites. Your use of these features may result in the collection, processing, or sharing of information about you. We are not responsible for the content or privacy practices of such third-party websites or services. Please read their privacy policies independently.

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10. Updating, Modifying, and Deleting Your Information

You can update, modify, or delete your Personal Information by accessing your account on the Geni POS.

To delete your account: You can email us at we@wegeni.com.

Upon cancellation or termination of your account/subscription, we reserve the right to retain Personal Information as may be required to comply with legal obligations or business needs, for a limited period.

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11. Changes to Privacy Policy

We reserve the right to amend or revise this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology.

Please check this page periodically for revisions. You will be notified of any material changes either through email or via notice on our homepage.

Your continued use of the Services following the posting of changes shall constitute your consent and acceptance of those changes.

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12. Collection of Data from Minors

We do not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will delete such information promptly.

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13. Privacy Policy and End User License Agreement (EULA)

The Privacy Policy and End User License Agreement (EULA) are made available on our website's homepage for user reference at https://pos.wegeni.com. We recommend reviewing these documents to stay informed about your rights and obligations when using our services.

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14. Governing Law

This Privacy Policy shall be governed by the laws of India. Courts in Namakkal District, Tamil Nadu, shall have exclusive jurisdiction over any matter arising out of or in connection with this Privacy Policy.

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15. Data Not Sold to Third Parties

We do not sell your Personal Information to third parties. Your data is collected solely to provide our services, and we do not license or make available your personal data for independent third-party use.

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16. Grievance Redressal & Contact Information

Grievance Officer

Name: Mr. Kishorekumar Chandresekaran

Email: ceo@wegeni.com

Address: 13/9, 2nd Floor, HDFC Bank Upstairs, West Car Street, Tiruchengode, Tamil Nadu 637211

Customer Support

Email: we@wegeni.com

Phone: +91 90477555066

Data Protection Officer

Same as Grievance Officer

Withdrawing Consent: You may withdraw your consent by contacting our Grievance Officer using the details provided above.

By using the Geni POS and Services, you agree to this Privacy Policy.

This Privacy Policy is in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Last updated: December 10, 2025